RiskBites: Saying No to Patients

Saying no to patients or refusing treatment can be difficult for any well-meaning and caring practitioners. In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dr Kiran Keshwara from Dental Protection focus on the critical subject of how we say no to patients, asking and answering that all-important question ‘Can we do it,  should we do and if we should, how are we going to do it'