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RiskBites: You’ve received a complaint – where did you go wrong? episode artwork

EPISODE · Apr 21, 2020 · 12 MIN

RiskBites: You’ve received a complaint – where did you go wrong?

from Dental Protection Australia · host Dental Protection

In the first episode of RiskBites, Dr Mike Rutherford and Dr Annalene Weston provide advice about what to do when you receive a patient complaint.Further Resourceshttps://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/handling-dissatisfied-patients-and-their-complaintshttps://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/the-key-to-handling-patient-complaints_This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

What this episode covers

In the first episode of RiskBites, Dr Mike Rutherford and Dr Annalene Weston provide advice about what to do when you receive a patient complaint.Further Resourceshttps://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/handling-dissatisfied-patients-and-their-complaintshttps://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/the-key-to-handling-patient-complaints_This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

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RiskBites: You’ve received a complaint – where did you go wrong?

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Frequently Asked Questions

How long is this episode of Dental Protection Australia?

This episode is 12 minutes long.

When was this Dental Protection Australia episode published?

This episode was published on April 21, 2020.

What is this episode about?

In the first episode of RiskBites, Dr Mike Rutherford and Dr Annalene Weston provide advice about what to do when you receive a patient complaint.Further...

Can I download this Dental Protection Australia episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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