Roleplay Lab 11: Full Sales Conversation Capstone

In this final Roleplay Lab episode of Selling That Solves Problems, students hear a start-to-finish sales conversation between Becca Voss and Tina Green, owner of GreenEarth Landscaping. The roleplay demonstrates how the full professional selling process connects: opening the conversation, asking discovery questions, summarizing needs, qualifying the opportunity, presenting a focused recommendation, using proof, handling adoption and cost concerns, closing for the right next commitment, confirming follow-up, and documenting the conversation in CRM. This capstone lab helps students hear what a complete, customer-centered, ethical sales conversation can sound like in practice.Recommended Course Placement: Unit 8, Module 8.2 — Practice the Sales Conversation from Start to FinishCo-hosts and Actors: Dr. Derek, Marcus Reed, Becca Voss, and Tina Green