EPISODE · Oct 29, 2014 · 28 MIN
Ron Kaufman - How do you create Uplifting Service?
from Making Excellent Customer the Standard · host Abraham Venismach
I had the privilege of interviewing Ron Kaufman who is on a personal mission to uplift the world by helping people learn how to create value for others. Ron has written a book called “Uplifting Service” which he describes in detail how you can create an “uplifting” service culture in your workplace. (He actually announced his new book for this first time anywhere on the podcast! So… I won’t spill the beans here… you’re just going to have to listen to find out about it!) Ron defines service as “Taking Action to create value for someone else.” “Service is the reason human beings are here. We are fundamentally here on Earth to serve each other, to take care of each other, to support one another, to care about each other’s concerns and the phenomenon of service… should uplift not only the person being served… but should be uplifting for the service provider.” Ron stated. I was once speaking in front of a small group. I asked, “Who here knows why they are here in this this life?” out of about 50 people only one hand went up. I have asked this question to many and very few have an answer. Do you even think it’s even important to know? Ron does and is on a global campaign of sharing his definition with the hope of uplifting people everywhere. This mission is changing businesses and even countries! Do you know why? Because he is right! But Service has to more than just “Lip Service” the keywords in Ron’s definition is “Taking Action.” What actions do you take to create value for someone else? How do you define service? Do you think this is the reason human beings are here? Tune in to this week podcast and learn from Ron, how you can uplift your world!
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Ron Kaufman - How do you create Uplifting Service?
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