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Russ Drury: Should Customer Success Own Subscription Renewals? episode artwork

EPISODE · Apr 14, 2022 · 40 MIN

Russ Drury: Should Customer Success Own Subscription Renewals?

from RevAmp by DealHub.io · host DealHub.io

Russ Drury, Senior Director of Solutions and Success at Zeplin, joined our latest RevAmp podcast to share the pros and cons of Customer Success owning renewals and expansions. Listen to the full interview to learn how you can help your CS managers drive renewals and expand revenue.The customer success vs. sales personalityThe characteristics of a good CS managerHow to coach CS managers for urgency, empathy, and impact

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Russ Drury: Should Customer Success Own Subscription Renewals?

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Frequently Asked Questions

How long is this episode of RevAmp by DealHub.io?

This episode is 40 minutes long.

When was this RevAmp by DealHub.io episode published?

This episode was published on April 14, 2022.

What is this episode about?

Russ Drury, Senior Director of Solutions and Success at Zeplin, joined our latest RevAmp podcast to share the pros and cons of Customer Success owning renewals and expansions. Listen to the full interview to learn how you can help your CS managers...

Can I download this RevAmp by DealHub.io episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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