S1 E31: The Missing Layer in E-commerce Retention: Phone Sales with Consio's Philippe Roireau

Join host Pat Ahern in this interview with Philippe Roireau, the co-founder of Consio. Philippe shares his expertise in using phone sales to boost e-commerce retention and engagement. He offers insights on best practices for launching a phone channel for ecommerce, the hidden benefits of calling past customers, when to make phone calls to potential customers, and how founders should think about hiring for this role. Philippe also discusses how Consio turns abandoned checkouts and churned subscribers into loyal customers.   Connect with Philippe and Consio: Visit the website: consio.ai Email: [email protected] Stay connected by linking with Philippe on LinkedIn. Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.