S2: Bonus1: Psychology of Change

In this episode Jennifer interviews Mark Gilroy, an organisational behaviour expert, about the challenges leaders face in navigating change. They discuss the transition from the VUCA model to the BANI framework, emphasising the emotional aspects of change and the importance of self-reflection. Mark shares insights on cognitive biases, the psychology of change, and practical tips for leaders to enhance their emotional intelligence and effectively support their teams through transitions.Connect with Mark here - https://www.linkedin.com/in/mgilroy/And his YouTube channel is here - https://www.youtube.com/@UCDYJ3BCFTGLylzCtKTrlkMw