S9, E10: Inside the AI in Design Summit: Why This Event Matters Now with Nicole Lashae Hall

AI is everywhere—but for many in the design industry, it still feels unclear, overwhelming, or disconnected from day-to-day work. In this solo episode of Thrive In Design, Nicole Lashae Hall pulls back the curtain on the vision behind the upcoming AI & Design Summit and why this moment represents a critical turning point for interior product brands, marketers, and sales teams. Rather than offering surface-level insights or scattered tools, Nicole introduces a structured way to think about AI through the lens of the ACE framework: Awareness, Consulting, and Execution. This methodology maps directly to the customer journey—revealing how AI is already influencing how designers discover, evaluate, and specify products. Nicole also addresses the biggest challenges she’s hearing across the industry: fear of replacement, lack of clarity on implementation, and missed opportunities due to fragmented education. From undocumented conference conversations to disconnected podcast insights, she makes a compelling case for why the industry needs a centralized, actionable approach to AI adoption. If you’re an interior product manufacturer or design professional looking to stay relevant, refine your strategy, and confidently integrate AI into your business, this episode sets the stage for what’s next—and how to take action. ⏱️ Timestamps 00:00 – Welcome to Thrive In Design + podcast mission 01:00 – Nicole’s reflection on podcast growth and audience 02:00 – Introduction to the AI & Design Summit 03:00 – What Thrive In Design does (consulting + execution) 04:30 – The rise of AI in the design industry 05:30 – Common fears and misconceptions about AI 06:30 – The gap in how AI is currently being taught 07:30 – Why the customer journey is key to understanding AI 08:00 – Introducing the ACE Framework (Awareness, Consulting, Execution) 09:30 – How AI impacts each stage of the customer journey 11:00 – Why designers are changing how they evaluate products 12:00 – The need for a centralized AI conversation in the industry 12:30 – Overview of the AI & Design Summit (May 20, 2026) 13:00 – Keynote preview: AI and brand relevance 13:45 – Panel: AI in product development 14:30 – Session: AI, brand voice, and storytelling 15:45 – Fireside chat: implementing AI within teams 16:45 – How to attend (live or replay options) 17:30 – Bonus: new AI-powered service announcement 18:30 – Final thoughts + invitation to take action 💬 Key Quotes “AI is already impacting every touchpoint of the customer journey.” “If you’re not in the room, you’re missing the conversation.” “The sale of your product is tied to the designer’s experience.” “AI isn’t just about efficiency—it’s about relevance.” “We don’t need more information—we need structured implementation.” 🔗 Connect with Thrive In Design Follow Thrive In Design for insights on design leadership, business strategy, and growth in the A&D industry: Website: https://www.thriveindesign.co/ LinkedIn: https://www.linkedin.com/company/thriveindesign Instagram: https://www.instagram.com/thriveindesign/ Facebook: https://www.facebook.com/thriveindesign 🚀 Go Deeper with Thrive In Design Take the SpecReady™ Assessment: https://specready.co/ Join the Thrive In Design: AI in Design Summit on May 20, 2026: https://tidsummit.com/ 👋 Connect with Nicole Nicole’s LinkedIn: https://www.linkedin.com/in/nicoleben