EPISODE · Jun 19, 2026 · 12 MIN
Salon Staff Quit? Do THIS In The First 48 Hours
from Build Your Salon with Phil Jackson · host Build Your Salon with Phil Jackson
The moment a trusted team member hands in their resignation can feel like a punch to the gut. You’ve invested in them, trained them, and now they're leaving. But how you handle the first 48 hours after they tell you is absolutely critical. Get it wrong, and you risk losing loyal clients, creating team drama, and suffering significant damage to your salon business.In this episode, Phil Jackson shares his non-negotiable rule for staff resignations and a clear, actionable playbook to ensure a smooth transition, protecting your clients and your profits.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:Get Paid Properly: getpaidproperly.com━━━━━━━━━━━━━━━━━━━━💬 WORK WITH ME:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━🎧 LISTEN:YouTube: https://www.youtube.com/@BuildYourSalonSpotify: https://go.philjackson.me/SpotifyApple Podcasts: https://apple.co/3MZp6jP━━━━━━━━━━━━━━━━━━━━CHAPTERS:0:00 - The Inevitable Reality of Staff Leaving0:47 - Why Resignations Feel Personal (And How to Act Professionally)2:10 - Phil's Non-Negotiable "Out Today" Rule3:27 - The Devastating Impact of a Malicious Departure5:05 - Applying the 'Out Today' Rule to Renters and Freelancers5:40 - The 48-Hour Salon Resignation Playbook6:38 - How to Revoke Access and Secure Your Salon7:28 - What to Do with Client Records and Appointments8:00 - Communicating Staff Departure to Your Clients8:48 - Informing Your Remaining Team (The Right Way)9:47 - What a Resignation Reveals About Your Salon#SalonStaff #StaffResignation #SalonBusinessStrategy #TeamManagement #SalonOwner━━━━━━━━━━━━━━━━━━━━Questions? [email protected]
What this episode covers
The moment a trusted team member hands in their resignation can feel like a punch to the gut. You’ve invested in them, trained them, and now they're leaving. But how you handle the first 48 hours after they tell you is absolutely critical. Get it wrong, and you risk losing loyal clients, creating team drama, and suffering significant damage to your salon business.In this episode, Phil Jackson shares his non-negotiable rule for staff resignations and a clear, actionable playbook to ensure a smooth transition, protecting your clients and your profits.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:Get Paid Properly: getpaidproperly.com━━━━━━━━━━━━━━━━━━━━💬 WORK WITH ME:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━🎧 LISTEN:YouTube: https://www.youtube.com/@BuildYourSalonSpotify: https://go.philjackson.me/SpotifyApple Podcasts: https://apple.co/3MZp6jP━━━━━━━━━━━━━━━━━━━━CHAPTERS:0:00 - The Inevitable Reality of Staff Leaving0:47 - Why Resignations Feel Personal (And How to Act Professionally)2:10 - Phil's Non-Negotiable "Out Today" Rule3:27 - The Devastating Impact of a Malicious Departure5:05 - Applying the 'Out Today' Rule to Renters and Freelancers5:40 - The 48-Hour Salon Resignation Playbook6:38 - How to Revoke Access and Secure Your Salon7:28 - What to Do with Client Records and Appointments8:00 - Communicating Staff Departure to Your Clients8:48 - Informing Your Remaining Team (The Right Way)9:47 - What a Resignation Reveals About Your Salon#SalonStaff #StaffResignation #SalonBusinessStrategy #TeamManagement #SalonOwner━━━━━━━━━━━━━━━━━━━━Questions? [email protected]
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Salon Staff Quit? Do THIS In The First 48 Hours
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