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Oct 28, 2021 40 min

Say BRB with Feeling with Yac

from Leapfrog CX Strategies Hosted by Dave Michels

Dave and Evan meet with Justin Mitchell, Founder and CEO of Yac. Sometimes voicemail can convey a message better than text, but voicemail isn't really a conversational tool. The answer is conversational voicemail. Yac provides conversational voicemail, and if you don't know what this, listen to this podcast. The reason enterprise chat has become so popular (and why email remains so popular) is because people really like async communications. Orlando based Yac brings back to async comms what chat apps leave out - voice. Yac works by itself or can complement apps like Slack. We all know that text has its limitations. For example, all caps just isn't the same thing as really shouting -- and sometimes shouting is necessary. Sure you can leave a loud voicemail. That's the message, but it probably won't result with an interactive or conversational experience, Put more emphasis on the conversational aspect than the shouting part and you have Yac. It is just in time because distributed teams are all the rage and nothing goes better with rage than all caps - I mean Yac. Justin started working in startups at 16. At 19 he co-founded and launched his first company and 2 years later helped it IPO on the NASDAQ. He bounces between design, engineering, and marketing on his breaks from working on 27 patents.

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Dave and Evan meet with Justin Mitchell, Founder and CEO of Yac. Sometimes voicemail can convey a message better than text, but voicemail isn't really a conversational tool. The answer is conversational voicemail. Yac provides conversational voicemail, and if you don't know what this, listen to this podcast. The reason enterprise chat has become so popular (and why email remains so popular) is because people really like async communications. Orlando based Yac brings back ...

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Say BRB with Feeling with Yac

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This episode is 40 minutes long.

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This episode was published on October 28, 2021.

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