Say It Skillfully® – Feedback culture, being concise & confident

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 86, Louise, Molly’s first caller, is an HR professional whose company is rolling out a platform for ongoing feedback. She’s excited about this opportunity to reinforce a culture of helping people to grow, and they talk about success factors/pitfalls to avoid, including ways to enroll leaders in driving the initiative. Then, Laurel, part of a newly formed team chartered to innovate in fundraising, is keen for the team to deliver strong results to management. She asks about how to make a fast start to new working relationships and how they can best work together, including building trust and managing conflict (22:20). Finally, Jenny is pursuing a new career as a coach to those with ADHD, and she opens up about struggling to be concise and use the right words when put on the spot for her certification. She’s vulnerable about her response at times to feedback and feeling insecure, and has numerous insights, especially around her own ego (36:30). Molly’s thought for the week: Being more aware gives us the freedom to exist in this moment as we want—to best serve ourselves and those around us. Tune in and learn how to navigate work while being invaluable and true to yourself.