Say It Skillfully® – Your “vibe”, un-friending, unconscious bias…

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 77, Molly’s first caller, Kathy, is keen to understand “metaskills”—your intentional energy or vibe—that impact how people perceive you, and how work gets done. Next, Kevin calls in about how to respond when asked for his thoughts on working from home and “how would you like to work going forward?” He also asks about a personal dilemma around preserving friendships when politically polarized and neither side appears to value diversity (11:40). Then Ed, who’s in charge of security and safety for a retail-based organization, asks about how best to have sensitive conversations with store staff to alert him if they sense any risk of workplace violence (32:25). Lastly, Cathy raises an observation of unconscious bias and asks for ways to approach a professor when they unintentionally may have offended a bunch of folks (41:40). Molly closes by encouraging parents that it’s never too early to help our youths find their voices – using an example of how a teenager making a food delivery might respond to an irate customer (50:55). Molly’s thought for the week, from tennis pro Jorge Capestany: There’s no failure… there’s only feedback. Tune in and learn how to navigate work while being invaluable and true to yourself.