Scaling a Freight Brokerage: Sales, Tech & Team Strategy with Chase Carris

In this episode, we sat down with Chase Carris, VP of Summit Logistics Group, to talk through his unique journey across the logistics industry.Chase has been on the asset side, launched a brokerage from scratch, worked in manufacturing, and now serves as VP of Operations at Summit Logistics Group. He shares the lessons he’s learned along the way and how those experiences shape the way he leads today.We cover:- Starting a brokerage from scratch- Implementing a buy-sell model- Team structure and defining roles- A day in the life as VP of Ops- Scaling operations and integrating technology- How Summit chooses and implements new tech- Navigating today’s challenging freight market- Sales strategies and tactics that work- Communication between carrier and shipper sales teams- Balancing contract freight with spot opportunities- Building a positive team culture and embracing changeWhether you’re in freight brokerage, carrier sales, or logistics leadership, we think you’ll take away insights from Chase’s journey.