Schwierige Gespräche
from One-Minute-Leader Hosted by Dr. Frank Löschmann
Ich glaube Sie kennen das auch, wenn Sie ab und an in Gespräche müssen, die Ihnen unangenehm sind. Was macht man denn, wenn man in ein schwieriges Gespräch muss? 1) Erstmal hilft es sich vorher runter zu regulieren z.B. durch eine tiefe ruhige Atmung 2) Sich in das Gegenüber hineinversetzen, was möchte die Person von mir in diesem Gespräch wissen? Was will Sie von mir hören? 3) Vertrauen ausstrahlen, dass Sie das Gesagte auch umsetzen können
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