Season 2, Episode 12: Ryan Cook and David Begin -What is your Quality Car Program?

In this Episode of CAR WASH The Podcast, David Begin visits with Ryan Cook, General Manager and Vice President of Sales for Diamond Shine, A division of Sonny’s Holdings. David and Ryan discuss the importance of developing and executing a quality car program for your wash. Ryan and David talk about the challenges and opportunities in developing a culture where car quality is paramount and some ways to help employees understand why car quality is so important.