Season 6, Episode 20: Are chatbots driving eCommerce sales? (with Rishabh Jain)

My guest on this episode of the podcast is Rishabh Jain, the CEO and co-founder of FERMÀT Commerce, an eCommerce advertising optimization platform. Rishabh most recently joined the podcast in June for an episode of the MDM Mailbag.In this episode, Rishabh and I discuss the impact of chatbot discovery on eCommerce sales, including over Black Friday. Among other things, we speak about:The current state of AI search with respect to eCommerce, and how are chatbots are influencing eCommerce purchases nowThe likely trajectory of "agentic commerce" over the next 12-18 monthsHow eCommerce retailers are adapting to chatbots and other forms of AI searchChatGPT's Instant Checkout and whether that reflects a durable business opportunity for OpenAI or other companiesThanks to the sponsors of this week’s episode of the Mobile Dev Memo podcast:⁠Xsolla⁠. With the Xsolla Web Shop, you can create a direct storefront, cut fees down to as low as 5%, and keep players engaged with bundles, rewards, and analytics.⁠INCRMNTAL⁠⁠⁠. True attribution measures incrementality, always on.⁠Universal Ads⁠ is Comcast’s self-serve TV ads platform that lets you launch campaigns in minutes across premium inventory from NBC, Paramount, Warner Bros. Discovery, Roku, and more.Interested in advertising in the Mobile Dev Memo newsletter or podcast? ⁠Get in touch⁠.The Mobile Dev Memo podcast is available on:Apple PodcastsSpotify