Seeing What’s Been Missing: How Surescripts Is Making Medication Gaps Visible

Episode 768 of the Healthcare IT Today Interviews podcast, hosted by John Lynn, titled "Seeing What’s Been Missing: How Surescripts Is Making Medication Gaps Visible" was published on December 31, 2025 and runs 12 minutes.

December 31, 2025 ·12m · Healthcare IT Today Interviews

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Summary

Millions of prescriptions go unfilled every year and until now, the system had no way to see them.In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization and prescription abandonment. She explains how Surescripts’ new First Fill Abandonment tool and touchless prior authorization are turning real-time data into timely care—helping patients start and stay on therapy sooner.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Surescripts at https://surescripts.com/Find more great health IT content at https://www.healthcareittoday.com/

Episode Description

Millions of prescriptions go unfilled every year and until now, the system had no way to see them.

In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization and prescription abandonment. She explains how Surescripts’ new First Fill Abandonment tool and touchless prior authorization are turning real-time data into timely care—helping patients start and stay on therapy sooner.

🔔 Subscribe for more great interviews with Health IT leaders.

Learn more about Surescripts at https://surescripts.com/

Find more great health IT content at https://www.healthcareittoday.com/

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