Σημεία επαφής με τον πελάτη

from Business & Marketing Tips | Θέμης Σαρανταένας · host ATHENS VOICE

Στο 134ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Σημεία επαφής!» θα μιλήσουμε για τα σημεία επαφής (touchpoints) στα οποία πρέπει να σας δει ο πελάτης σας για να σας επιλέξει, καθώς και το γιατί δεν υπάρχει ασφαλής μαθηματική φόρμουλα «Χ σημεία = σίγουρος πελάτης». Τα touchpoints (σημεία επαφής) στο μάρκετινγκ ορίζονται ως η κάθε είδους αλληλεπίδραση μεταξύ ενός καταναλωτή και ενός brand. Τα touchpoints μπορεί να είναι φυσικά —όπως για παράδειγμα η είσοδος ενός πελάτη σε ένα κατάστημα και η συνομιλία του με τον πωλητή— ή ψηφιακά. Ας τα γνωρίσουμε!

Episode metadata supplied by the publisher feed · Published Oct 30, 2024

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Σημεία επαφής με τον πελάτη

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This episode is 7 minutes long.

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This episode was published on October 30, 2024.

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