Setting Expectations

Episode 47 of the This One Time in Real Estate... podcast, hosted by Mark Gellman, titled "Setting Expectations" was published on December 22, 2023 and runs 13 minutes.

December 22, 2023 ·13m · This One Time in Real Estate...

0:00 / 0:00

Summary

Relationships break down when there are unmet expectations. If you are frustrated with clients for not showing up to buyer consultations or showings, or you've been driving all over town for months and they've yet to write any offers, they might not be the problem. You need to do a better job of setting expectations. Look at the patterns in your daily frustrations and then take a hard look at your processes and how you're setting expectations. For example, if you answer your client's phone call at 10 pm then you're giving them permission to call you every night at 10 pm. Tell them upfront what your daily availability is. For example, you show homes every day in the afternoon between 1 and 4 pm and you can take calls anytime from 7:30 am to 5 pm. Better yet, call them every day at the same time and you'll find that you get less one-off calls. They'll just wait for your predetermined time. It takes time to refine your process and scripts, but don't be afraid to make changes along the way. These tweaks will have a lasting impact on your business.

Episode Description

Relationships break down when there are unmet expectations. If you are frustrated with clients for not showing up to buyer consultations or showings, or you've been driving all over town for months and they've yet to write any offers, they might not be the problem. You need to do a better job of setting expectations. Look at the patterns in your daily frustrations and then take a hard look at your processes and how you're setting expectations.

For example, if you answer your client's phone call at 10 pm then you're giving them permission to call you every night at 10 pm. Tell them upfront what your daily availability is. For example, you show homes every day in the afternoon between 1 and 4 pm and you can take calls anytime from 7:30 am to 5 pm. Better yet, call them every day at the same time and you'll find that you get less one-off calls. They'll just wait for your predetermined time.

It takes time to refine your process and scripts, but don't be afraid to make changes along the way. These tweaks will have a lasting impact on your business.

Share this episode

Similar Episodes

Episode 3 Part 1 The Ladies Love Real Estate Guide to Timing, LA Neighborhoods, and Letting Go of the Past Prices"

Jan 18, 2024 ·14m

Part 2 of Episode 2 Are You Ready? : Navigating Real Estate, Jam-Making Husbands, and Emotional Spending

Jan 3, 2024 ·15m

Episode 2 part 1- Real Estate Revelations and Dating Debacles

Dec 20, 2023 ·14m

Ladies Love Real estate Part 2 Episode 1

Dec 6, 2023 ·10m

Introducing Ladies Love Real Estate Ep1 part 1

Nov 15, 2023 ·11m

Pitch Anything by Oren Klaff

Feb 28, 2020 ·16m

Similar Podcasts

Situational Real Estate with Dwayne Hirsch Dwayne Hirsch One of the least talked about topics in real estate are the myriad of situations that impact transactions, but also serve as learning tools for us and other Agents. Each property is different, each buyer is different, each seller is different, each appraiser is different, each inspector is different and yet we seek the same result...closing!! We are the great navigators of madness and it’s time for us to talk it through and teach our fellow Agents in hopes of making them better! This will be therapeutic listening for you! Dwayne Hirsch is a Realtor with eXp Realty. Contact him at 630-728-2414 KW MAPS Podcast Growth Edition KW MAPS Coaching Sell More Homes & Make More Money in Less Time.This podcast is for you if you have a track record of selling homes, you have an assistant (or you're actively hiring one), and you're starting to add marketing and systems in your real estate business. We cover stories of Keller Williams agents who are actively ramping up their business to sell more homes. In each episode, you'll learn how a KW MAPS client is implementing one specific strategy or system taught in Gary Keller's best-selling book The Millionaire Real Estate Agent. The Total Wealth Academy Podcast Total Wealth Academy The Total Wealth Academy radio show is about much more than just using real estate to make more money. Real wealth includes all the parts of a balanced life: fitness, family, romance, charity, fun, travel, and, of course, money. Host Steve Davis started with bad credit and no money and ended up invested in over 4000 single-family and apartment units. He did this while maintaining above-average fitness, a 33-year marriage, raising two outstanding children, and simply living life to the fullest. He will show you how you can do this too using real estate to build passive streams of income. Steve and his team of mentors, who will be his guests on the show from time to time, have over 50 years of experience teaching people how to achieve their dreams through investing in real estate. Their one on one mentoring and consulting is second to none. The Pitbull Patti Show Patti Stueckler Season 4 of The Pitbull Patti Show teaches you how to develop your own inner Pitbull and the grit needed for extraordinary success! A tenacity in real estate is why host Patti Stueckler's clients call her 'Pitbull Patti.' Throughout her career, she saw people really struggling with problems, but not having a clue where to find solutions. The answers to their problems, along with the secrets to health, wealth, and happiness are found within the pages some of the greatest non-fiction books of our time.So, Patti invites you to take the 'Lit Grit' Challenge: Reading great Literature for just one hour a day - 52 books in 52 weeks - from her selection of some of the best books written. You'll learn about personal development, money management, psychology, spirituality, and humanity. Since the average person spends 1.6 hours a day on social media, she knows you can do this! Listen to great conversations of Patti, along with her son Conor, as they discuss one book each episode.Throug

URL copied to clipboard!