Shame & The Service Industry: Where We Lost Our Way

Another thought-proviking episode with restaurant owner & chef, Alex Lindenmeyer where we dove deep into the problems facing the service industry and where we, as a culture need to rethink our standards & expectations. We coveredSome of my favorite takeaways: The mind-blowing realization about the role restaurants play in our lives The ways we need to rethink money and expense when it comes to the dining experience The incredibly embarrassing interaction I had with a restaurant staff member The problem with open-ended access for customers leaving internet reviews The unrealistic expectations we have of the hospitality industry and where we need to rethink our communal standards A key reason the restaurant industry struggles with addiction How to shift our relationship with reviews More About Alex: Alex Lindenmeyer is the Chef & Co-owner of Short Stack Eatery, a community-driven independently-owned restaurant in the heart of Madison, WI. Connect: Instagram Website