Shaping eCommerce with Michael Potters Senior Strategic Partner Manager at Gorgias

On the latest episode of Shaping eCommerce, Tim Bucciarelli had the pleasure of interviewing Michael Potters, Senior Strategic Partner Manager at Gorgias. On the podcast, they talk about:- His experience being a Gorgias customer and then transitioning to his current role- The Gorgias ICP- The plug and play nature of Gorgias that increases time to value- How Gorgias differs from Zendesk- How Gorgias powers communications across the entire customer journey#ecommercesolutions #ecommercesoftware #ecommerceproducts  #ecommercetechnologies #customerservice #customersupport #gorgiasFind Gorgias at: https://www.gorgias.com/