Should Doulas Use AI? Balancing Automation & Human Connection in Doula Businesses

AI is rapidly changing online business, and the birth world is no exception. From content creation and marketing to workflows and client communication, more doulas are using AI tools to save time and grow their businesses. But in a profession built on trust, emotional support, and human connection, where should doulas draw the line? In this episode, host Ciarra Morgan sits down with Doula Darcy, former postpartum doula and now doula business coach and marketing strategist, to discuss the growing role of AI in doula businesses. We explore both the benefits and concerns surrounding AI use, including how automation can support business sustainability while also potentially creating disconnect in client relationships when overused. This conversation is honest, nuanced, and incredibly important for doulas navigating modern business tools while wanting to maintain authentic care. In this episode we discuss: How doulas are currently using AI Benefits of AI for doula businesses Marketing and content creation support Risks of over-automating client communication Why relationship-based care matters Authenticity and emotional intelligence in business Ethical considerations around AI Systems that support doulas without replacing connection The future of AI in the birth world About Our Guest The Doula Darcy (a.k.a Darcy Sauers) is a Doula Business Coach & Marketing Strategist who combines her unique background: 10 years in advertising and 15 years as a postpartum doula to help other doulas build thriving businesses   The Doula Darcy worked for 10 years in the advertising and marketing field before having 3 children and then becoming a postpartum doula in 2010. She attributes her background in marketing to her success at building a thriving postpartum doula business in a small town in New Hampshire. Now she loves sharing her industry expertise with other doulas. The Doula Darcy is the founder of the My Doula Village, a monthly membership community which helps doulas with the marketing side of being a doula so that they can get more clients. What "Trimester" is your doula business in? Take The Doula Darcy's fun quiz to assess where you are now AND get a personalized marketing plan to help you progress based on your results! https://douladarcy.com/quiz Learn more at www.thedouladarcy.com and follow Darcy on Instagram for more tips http://www.instagram.com/thedouladarcy   Get access to discount codes for our favorite products and check out our Amazon Storefront lists for "Must Haves" during the Pregnancy, Postpartum, and Newborn phases HERE. Are you a parent interested in learning more from Ciarra? You can check out her class offerings HERE. For the pre-recorded, self-paced Birth Basics Class, click HERE. For the pre-recorded, self-paced Newborn Sleep Class, click HERE. Are you interested in training to become a birth doula? Check out Ciarra’s Birth, Baby! Academy Birth Doula Training and Certification HERE.  Online, self-paced Birth Doula Training and Certification Program with Birth, Baby! Academy This podcast episode is also on YouTube. If you prefer a video podcast with close captions, you can find the channel HERE. Thank you for all of your support and don't forget to follow and leave a review on your favorite place to listen to podcasts. www.BirthBabyPodcast.com Send an email if you’re interested in becoming a sponsor, you'd like to be a guest, or you have a recommendation for an episode idea! Email: [email protected] Follow on Facebook Follow on Instagram The information provided on this podcast is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider with any questions you may have. Never disregard professional medical advice or delay in seeking it because of something you have heard on this podcast. Reliance on any information provided here is solely at your own risk. Birth, Baby! Podcast was originally produced by Ciarra Morgan and Samantha Kelly. Ciarra Morgan: www.EmpoweredBeginningsATX.com www.BirthBabyAcademy.com Samantha Kelly: www.beautifullymadedc.com