Should You Keep RCM in House or Leverage RCM As a Service?

At the eClinicalWorks National Conference, I had a chance to hear about RCM as a Service first hand from Todd Mallon, Chief Financial Officer at Advocare.  Mallon and his team at Advocare decided back in 2019 to use eCW's RCM as a service.  We wanted to know what factors contributed to their decision to move from inhouse RCM to eCW's RCM as a service and what has been their experience with it since going live 3 years ago.   Learn more about eClinicalWorks: https://www.eclinicalworks.com/  Find more great health IT content: https://www.healthcareittoday.com/