Show 259 - Unlocking E-commerce Growth: Payments, Trust & Customer Experience

The first of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape. The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs. Host Russell Goldsmith speaks with a range of founders and industry leaders including: 1/ Saran Talasila, Payment Expert, Exactly.com 2/ Janis Thomas, Managing Director, Look Fabulous Forever 3/ Colin Tate, Senior Manager, Data and CRO Insights, Lebara 4/ Clem Schouteden, Founder and CEO, Kavee 5/ Caleb Slater, CEO and Founder, Cards2Cash From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.