Show 280 - Inside NRF Pt. 3/3: Retail’s Next Decade: AI, Trust, Community and the New Rules of Commerce

Recorded live from NRF Retail’s Big Show in New York and produced in partnership with Kyndryl, this final episode of our three specials from the conference brings together retail, technology and payments leaders to explore how the industry is being reshaped — from AI foundations to human connection. Featuring insights from: 1/ Rachel Calhoun, Global VP - Retail, Consumer & Airlines, Kyndryl 2/ Mike Wier, VP, CVS Store Brands, CVS Health 3/ Nadine Graham, SVP, GM Ecommerce, Sephora 4/ John Khoury, CTO, Strandbags 5/ Shannon DeVito, Senior Director, Books, Barnes & Noble Inc. 6/ Dan Coates, Director, Product Management, ACI Worldwide The discussion covers how retailers can balance innovation and authenticity as they prepare for the next decade of intelligent commerce.