Show 290 - Beyond The Stage: Behind the buzz at the Retail Technology Show

In this episode of the c-suite podcast’s 'Beyond the Stage' series, Graham Barrett sits down with Matt Bradley, Founder and Director of the Retail Technology Show, for a rare behind‑the‑scenes look at one of the fastest‑growing events in the retail calendar. Recorded ahead of the 2026 show at ExCeL London, Matt reflects on the long journey from the event’s origins in 2010 to its post‑Covid relaunch. He lifts the lid on the pressures and unpredictability of live events, from last‑minute speaker dropouts to unexpected protests, and explains why the move from Olympia to ExCeL unlocked new possibilities for exhibitors and visitors alike. Looking ahead to this year’s show, Matt teases the 2026 theme - “the biggest disco ExCeL has ever seen” - highlights the return of Marks & Spencer chairman Archie Norman, and unpacks the big topics shaping the agenda, from AI and cyber resilience to the rise of retail media. He also shares how he measures success, the best feedback he’s ever received - including one attendee saying “I’ve achieved six months’ worth of work in one day”, and why the work of planning the next show begins long before the current one ends. A candid, energetic conversation with the person responsible for bringing one of retail’s most influential gatherings to life.