EPISODE · Apr 2, 2026 · 56 MIN
Show 292 - Inside Pay360: Digital Wallets, Agentic AI & the Future of Payments - Part 1 of 3
from the c-suite podcast · host the c-suite podcast
Recorded live at Pay360 at ExCeL London and recording in partnership with BPC, this first episode in our three‑part series brings together senior leaders from across the payments ecosystem to unpack the technologies reshaping how we pay. Graham Barrett spoke with: 1/ Julian Farley, Sales Director UK and Europe, BPC 2/ Paul Horlock, Chief Payments Officer, Santander 3/ Claire Gates, Global Head of Payments and Solutions, Crown Agents Bank 4/ Simon Eacott, Head of Payments, Natwest 5/ Anna Stoianova, Head of Digital Product (Money Transfers), Nordea 6/ Francis Gorman, Principal Security Architect, Bank of Ireland Our guests explore the industry’s most urgent themes, from the rapid rise of digital wallets and the promise (and pitfalls) of agentic AI, to cross‑border payments, fraud prevention, financial inclusion, and the looming quantum threat to payment security. Across the conversations, they reflect on: - How digital wallets are evolving in Europe and emerging markets - The trust challenges of agentic commerce and machine‑initiated payments - The push for account‑to‑account alternatives to card networks - New approaches to fraud, AML and marketplace scams - What a truly seamless global payments experience could look like - Why quantum‑safe cryptography can’t wait A fast‑paced, on‑the‑ground snapshot of the ideas shaping the next era of payments.
What this episode covers
Recorded live at Pay360 at ExCeL London and recording in partnership with BPC, this first episode in our three‑part series brings together senior leaders from across the payments ecosystem to unpack the technologies reshaping how we pay. Graham Barrett spoke with: 1/ Julian Farley, Sales Director UK and Europe, BPC 2/ Paul Horlock, Chief Payments Officer, Santander 3/ Claire Gates, Global Head of Payments and Solutions, Crown Agents Bank 4/ Simon Eacott, Head of Payments, Natwest 5/ Anna Stoianova, Head of Digital Product (Money Transfers), Nordea 6/ Francis Gorman, Principal Security Architect, Bank of Ireland Our guests explore the industry’s most urgent themes, from the rapid rise of digital wallets and the promise (and pitfalls) of agentic AI, to cross‑border payments, fraud prevention, financial inclusion, and the looming quantum threat to payment security. Across the conversations, they reflect on: - How digital wallets are evolving in Europe and emerging markets - The trust challenges of agentic commerce and machine‑initiated payments - The push for account‑to‑account alternatives to card networks - New approaches to fraud, AML and marketplace scams - What a truly seamless global payments experience could look like - Why quantum‑safe cryptography can’t wait A fast‑paced, on‑the‑ground snapshot of the ideas shaping the next era of payments.
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Show 292 - Inside Pay360: Digital Wallets, Agentic AI & the Future of Payments - Part 1 of 3
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