Show 309 - Payments orchestration - a smart way to scale

In this episode, produced in partnership with Orchestra Solutions, Debbie West speaks with Orchestra's CEO, Eyal Nevo, about the company’s unusual journey from online faxing to becoming a leading player in payment orchestration. Eyal shares how Orchestra evolved its technology long before the market had a name for it, why a small, deeply committed team has been central to its success, and how honesty and transparency have helped them build long‑standing customer relationships. He also explains Orchestra’s deliberate decision not to embed AI into its product, instead giving merchants full flexibility and control over their own decision-making, and discusses how agentic AI, global expansion, and infrastructure readiness are shaping the future of payments. Packed with practical insights, this conversation is essential listening for any business reassessing its payment setup or planning for international growth.