Show 50 - The Authenticity Gap

Our 50th episode was produced in partnership with FleishmanHillard Fishburn where we discussed the latest release of their Authenticity Gap Report, which aims to help companies understand and proactively manage the gap between audiences’ expectations and actual experiences with a company or industry. In Part One, Russell Goldsmith spoke with FHF's CEO for UK & Middle East, Jim Donaldson and in the second part of the show, he was joined by their EMEA Reputation Management Lead, Nick Andrews, along with Steph Bailey, Managing Director, Corporate Communications as well as Simon English, Senior City Correspondent of the London Evening Standard. The report can be downloaded from http://fhflondon.co.uk/ CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk