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Show 64 - Does the Insurance industry care enough about CX? episode artwork

EPISODE · Mar 21, 2018 · 37 MIN

Show 64 - Does the Insurance industry care enough about CX?

from the c-suite podcast · host the c-suite podcast

Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry. This episode was produced in partnership with Genesys.

What this episode covers

Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry. This episode was produced in partnership with Genesys.

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Show 64 - Does the Insurance industry care enough about CX?

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How long is this episode of the c-suite podcast?

This episode is 37 minutes long.

When was this the c-suite podcast episode published?

This episode was published on March 21, 2018.

What is this episode about?

Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within...

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