Smart Locks, Smarter Stays with Amber Baron

Smart locks are no longer optional in short-term rentals.In this episode, Mark Lumpkin sits down with Amber Baron from Dormakaba to talk about why access control is one of the most overlooked parts of the guest experience — and how bad systems can completely ruin a stay.They break down:Why check-in is one of the most important moments in hospitalityThe biggest mistakes hosts still make with property accessWhy physical keys are creating massive operational headachesHow smart lock systems integrate with PMS software and automationThe importance of backup systems and emergency access plansHow remote operators can manage properties more securelyWhere AI and smart access technology are headed nextReal stories from the field — including a property manager literally Kool-Aid-manning through a door to save a guest stayIf you own, manage, or plan to scale short-term rentals, this episode is packed with practical insights on security, operations, and creating a smoother guest experience.Listen now and learn why access is the new front desk in hospitality.__Episode Sponsored By:STR SearchSTR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com