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EPISODE · Dec 11, 2015 · 45 MIN

Social Customer Service: How to Care for Customers With Social Media

from Social Media Marketing Podcast

Does your business have a social customer service plan? Want to step up your customer service on social media? In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana.  Show notes: https://www.socialmediaexaminer.com/175See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What this episode covers

Does your business have a social customer service plan? Want to step up your customer service on social media? In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana.  Show notes: https://www.socialmediaexaminer.com/175

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Social Customer Service: How to Care for Customers With Social Media

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Frequently Asked Questions

How long is this episode of Social Media Marketing Podcast?

This episode is 45 minutes long.

When was this Social Media Marketing Podcast episode published?

This episode was published on December 11, 2015.

What is this episode about?

Does your business have a social customer service plan? Want to step up your customer service on social media? In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer...

Can I download this Social Media Marketing Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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