[SOLO] From Japan to Toyota The Childhood Story That Led Me to Kaizen

In this solo episode, Hilary Corna shares the personal story behind her passion for Japanese culture, process improvement, and Toyota. She reflects on how childhood curiosity, studying Japanese, taking a leap to work abroad, and eventually joining Toyota in Singapore shaped the work she still does today. Hilary also shares why she left Toyota, how her first book came to life, and why she still feels called to help organizations improve after nearly two decades.To join The Ops Edge Academy waitlist, visit www.HilaryCorna.com or email [email protected][00:50] Hilary's origin story[04:30] Studying abroad in Japan and making meaningful connections[08:40] Moving to Singapore with no job and betting on herself[10:40] Landing multiple offers — and finally Toyota[14:20] Bringing Kaizen and PDCA from manufacturing to dealerships[18:10] How childhood curiosity turned into a lifelong calling[19:20] Why Hilary eventually left Toyota[21:50] Why the work still feels meaningful today