Solving Pass-Ups at the Bus Stop with Nirit Glazer

In this episode of Stop Requested, Christian Londono and Levi McCollum talk with Nirit Glazer, co-founder and CEO of LookingBus, about one of the most persistent and overlooked problems in public transit: bus pass-ups. Nirit shares how real rider experiences, especially those of riders with disabilities, led her team to build technology that helps ensure buses stop when riders are waiting. The conversation explores reliability, accessibility, equity, and what it takes to introduce meaningful innovation inside complex transit systems, all with a focus on rebuilding rider trust and improving the everyday transit experience.