Spain - The time I almost scolded my rude customers - Politeness, Good Manners, and Cultural Anecdotes episode artwork

EPISODE · Mar 3, 2026 · 6 MIN

Spain - The time I almost scolded my rude customers - Politeness, Good Manners, and Cultural Anecdotes

from Intercultural Surprises · host Charlotte Courtois

🇪🇸 In this episode set in Spain, I tell you about the time when I truly thought that I was about to straighten out my rude clients… before realizing that politeness and good manners are also a matter of culture and diversity.😡🤬 It is not always easy to set aside values deeply rooted in us since childhood when we find ourselves abroad, as expatriates or travelers, confronted with ways of doing things that shock us… And yet…🍫 If you are curious about the place where I was working at the time (and if you are craving kouign amann or butter croissants in Madrid!), head to Moulin Chocolat, near the Puerta de Alcalá. It still exists!Whether you’re an expat, a traveler, or simply curious about cultures and diversity, this podcast is for you.Enjoy !---Intercultural Surprises is the podcast that takes you on a journey and helps you better understand cultures around the world.🎤 I am Charlotte Courtois, an international speaker on cultural diversity and founder of the NGO Konstelacio, which raises children’s awareness of intercultural dialogue all around the world.I am also a UNESCO Young Leader for Peace.To learn more about who I am and what I do, for collaborations, or to contact me and share your own travel stories, visit:👉 My website: ⁠www.charlotte-courtois.com⁠👉 My NGO, Konstelacio: ⁠www.konstelacio.org⁠👉 My LinkedIn: ⁠www.linkedin.com/in/chacourtois

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