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Sep 1, 2022 34 min

Sponsored: Connect with members effortlessly

from America's Credit Unions Hosted by CUNA News Podcast

Pandemic, consumer demands hasten shift to digital services.

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Sponsored: Connect with members effortlessly

0:00 34:22

Chapters

  1. 2:07 Introduction to Craig Boivin, Leona Leong, and connecting with members
  2. 3:47 How the demand for convenient services is impacting credit unions
  3. 6:38 How credit unions are adapting
  4. 9:48 The process of adapting
  5. 11:27 Technology’s role
  6. 13:35 Overcoming barriers to change
  7. 18:41 Benefits of change
  8. 22:55 Recommendations for other credit unions
  9. 24:49 The risks of standing pat
  10. 28:12 The next six to 12 months
  11. 32:30 Final thoughts

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This episode is 34 minutes long.

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This episode was published on September 1, 2022.

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