Episodes
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Sponsored: Growing deposits
Credit unions need a sustainable approach to growing deposits. One component of that is the use of high-yield accounts, says Alisha Crafton, chief growth officer at Kasasa. In this episode, sponsored by Kasasa, Crafton examines the company’s use of data and analytics, industry trends, the concept...
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Sponsored: Housing finance update
Housing finance and affordable housing take center stage on this week’s episode, sponsored by the Council of Federal Home Loan Banks (FHLB). Ryan Donovan, president/CEO at the council, updates listeners on a recent report from the Federal Housing Finance Agency (FHFA) and discusses how FHLBs...
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Strategic M&A Vision: Planning for Credit Union Growth
Join Michael Bell from Honigman LLP for an exciting discussion about growth planning. Mr. Bell provides a glimpse of his practice helping credit unions navigate the world of mergers and acquisitions. Mr. Bell shares his expertise regarding strategic planning and growth, key considerations for the...
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The strategy behind succession planning
Succession planning is about strategic oversight and ensuring your organization is relevant and future-focused. In this episode of the podcast, Susan Mitchell, CEO of Mitchell Stankovic and Associates, talks about the importance of having an organization-wide succession plan, why taking a...
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Sponsored: Digital-first financial health
Credit unions have a renewed focus on fostering member’s financial health and, increasingly, those efforts are digital and mobile-first, says Nicole Harper, director of corporate strategy at Jack Henry. In this episode of the podcast, sponsored by Jack Henry, Harper examines credit unions’ role…
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How to develop the next generation of leaders
Brian Fassett, Advantis Credit Union’s director of learning and development joins today’s episode of the America’s Credit Union podcast to share how the $2 billion asset credit union in Portland, Ore., goes about finding and developing prospective leaders within the organization. Jon Sexton…
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CFPB’s Section 1033 Open Banking Rulemaking
Join this panel discussion with Meredith Fuchs, General Counsel at Plaid, and Ben Maxim, Chief Digital Strategy and Information Officer at Michigan State University Federal Credit Union, highlighting initial takeaways from the Consumer Financial Protection Bureau’s proposed rulemaking to…
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Proving the credit union difference
Credit unions deliver billions of dollars in financial benefits to both members and nonmembers—and now we can prove it. The Credit Union Impact Dashboard from America’s Credit Unions provides an easy, interactive way to demonstrate how credit unions outperform their peers. It updates in real time...
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GAC 2024 highlights, part 2
Find the first crop of stories from America’s Credit Unions’ 2024 Governmental Affairs Conference (GAC) on last week’s podcast, where credit union leaders discussed small credit unions, member service, fintech, advocacy, and more. We’re back at it this week with America’s Credit Unions’ Samira...
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GAC 2024 highlights
Highlights from the 2024 Governmental Affairs Conference (GAC) Conversations with some of the more than 6,000 credit union leaders who attended the year's premier advocacy event.
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Celebrating women
During March, people celebrate Women’s History Month, reflecting on the courage of women from past generations and celebrating how their efforts molded women into who they are today. In this episode, Melanie Kennedy, president/CEO at Southwest Financial Federal Credit Union in Farmers Branch,...
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A new league mission
Following the formation of America’s Credit Unions, the American Association of Credit Union Leagues (AACUL) has redefined its mission to focus on three pillars, according to Brad Miller, AACUL president, and Pat Conway, AACUL chair and president/CEO at the CrossState Credit Union Association....
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A revamped, reenergized GAC
The credit union movement is preparing for its annual trip to Washington, D.C. The 2024 Governmental Affairs Conference (GAC), scheduled for March 3-7, will look a bit different, however. What can attendees expect from the first GAC under the banner of America’s Credit Unions? A revamped,...
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Sponsored: How to grow strategically
Community financial institutions are facing stiff competition. How can they outdo their competitors, navigate the changing financial environment, and bring in new deposits? America’s Credit Unions Digital Media Design Specialist Yeekeng Yang welcomed Kasasa CEO Gabe Krajicek on the podcast to...
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Addressing economic disparities
Filene Research Institute’s Racial Economic Equity Incubator seeks to address economic disparities and deliver resources, support, and capital to communities of color. Filene Senior Incubation Manager Horacio Garcia-Korosec stops by the podcast to describe the incubator, credit union…
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Forecasting the 2024 economy
Fresh off its first-ever economic forecast, America’s Credit Unions’ economics team hopped on the podcast to set the stage for 2024. What do they expect this year? Will the U.S. face a recession? What’s happening in lending? How are credit unions’ balance sheets? Dawit Kebede, Curt Long, Ligia...
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Financial well-being roundtable
Financial well-being is a hallmark of how credit unions serve their members and communities. In this episode of the podcast, three credit union leaders explain the importance of financial education and how their credit unions improve members’ financial lives. Our financial well-being roundtable...
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Sponsored: Reimagining the technology ecosystem
Credit unions are committed to serving the needs of their members. But what happens when those needs and expectations change? Evolving with those changes requires modern technology, according to Jack Henry™ President of Credit Union Solutions Shanon McLachlan, who joined the podcast to discuss…
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Marketing innovators
In this episode of the CUNA News Podcast, associate editor Brock Fritz talks to Colleen Desselle and Rachel Bond about their innovative approaches to marketing and business development. While Desselle and Bond hold different roles, they have at least one thing in common: the Marketing & Business...
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Women in leadership
Women are much more likely to hold the top spot at credit unions than they are at banks, according to “Women in Credit Union Leadership,” a report from CUNA. Two outstanding credit union CEOs join the CUNA News Podcast to talk about women’s leadership: Leigh Brady, CEO at $50 billion asset State...
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Sponsored: Changes in store for FHLB system?
The Federal Housing Finance Agency (FHFA) released a report outlining roughly 50 recommendations for the Federal Home Loan Bank (FHLB) System. One recommendation that’s particularly relevant concerns the types of collateral credit unions can pledge when they borrow from FHLBs, says FHLB Council...
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Sponsored: The fraud arms race
It’s hard to stay ahead of fraudsters. Credit unions can renew their security measures and fraud education, but fraudsters find a way. Envisant President/CEO Libby Calderone joined the CUNA News Podcast to share how the credit union service organization (CUSO) is helping credit unions through the...
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The military-credit union connection
Bryan Fox and Nate Rupe see a lot of similarities between their time in the U.S. military and credit unions. The former brigadier general and flight paramedic, respectively, join the CUNA News Podcast to discuss those similarities while sharing stories of their service and how credit unions…
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Sponsored: Engaging with the FHLBank System
What is the Federal Home Loan Bank System? What is the Federal Housing Finance Agency looking for in its review of the system? What will the agency suggest in its impending report? And how can credit union advocacy make a difference? Council of Federal Home Loan Banks President/CEO Ryan Donovan,...
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Successful business development
What’s the key to successful business development? Forming relationships and “being your most authentic self,” says Bradley Dyer Jr., senior business development officer at $1.4 billion asset Credit Union of America in Wichita, Kan., and a 2023 Credit Union Rock Star. In this episode of the CUNA...
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Big, bold ideas
As public relations manager at $2 billion asset Texas Trust Credit Union in Arlington, Texas, Toni Nichols loves highlighting the work the credit union does on behalf of members through storytelling, social media, and creative campaigns that ingrain Texas Trust into people’s consciousness. Case…
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Powerful fintech partnerships
Finding the right fintech partner can allow credit unions to maximize growth and fuel innovation, according to Ben Maxim, chief operating officer at Reseda Group, a credit union service organization formed by Michigan State University Federal Credit Union in East Lansing.
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Drawing on his Ukrainian heritage
Anatoli Murha’s Ukrainian heritage plays a key role in his life. Murha is a member of the 11th class of Credit Union Rock Stars, a group of 25 innovative, creative credit union professionals who excel and make the movement a better place. Read Murha’s profile and about the other 2023 Credit Union...
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Sponsored: Create personalized financial solutions
Everyone knows that technology is advancing at a rapid pace. But how can credit unions use this technology and analyze data in a way that improves the member experience and allows them to compete with fintechs? Hear Maxim and CUNA Digital Media Design Specialist Yeekeng Yang discuss why consumers...
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Experimental innovation
Matt McCombs has no problem experimenting. The evidence is clear to those walking through the doors of Vibrant Coffeehouse and Kitchen in Moline, Ill. The coffee shop, which opened in late 2022, sits next to the headquarters of $1 billion asset Vibrant Credit Union, where McCombs serves as...
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Sponsored: 'Engage every day'
There are countless ways to connect with consumers in 2023. There are also countless competitors seeking to make those connections. Co-op Solutions President/CEO Todd Clark joins the CUNA News Podcast to discuss how credit unions can navigate the fintech-heavy landscape by engaging members every...
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Interchange income at risk
Pending legislation, the Credit Card Competition Act of 2023, would not only reduce credit unions’ interchange income, it would threaten consumer data security, privacy, and access to credit. The bill could also harm credit unions’ ability to give back to their communities. Sharing their insights...
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Compassionate financial education
After helping a formerly incarcerated individual raise his credit score, Marine Credit Union’s Zach Hancock “wanted to find a way to help.” He joins this episode of the CUNA News Podcast to share how he made it happen by teaching a financial empowerment course at the La Crosse County Jail in...
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Lessons from the CEO chair
While they’ve achieved the top leadership spot at their organization, CEOs know they must still take advantage of every opportunity to learn. Three credit union CEOs—all with varying lengths of time in the top spot—joined the CUNA News Podcast to discuss their career journeys and what they’ve...
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Fresh leadership perspectives
New voices continue to shape conversations and strategy within the CUNA-League system as several new league presidents have assumed leadership roles within the past several months. Mara Humphrey, president/CEO at the Minnesota Credit Union Network. Tim Sullivan, president at the Alaska Credit…
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Financial well-being with results
When Martin Carter launched the EmpowerMe! financial wellness program at Astera Credit Union, he wanted to improve members’ financial lives. He was also well aware that the program’s participants would qualify for more of the credit union’s products and services. In this episode of the CUNA News...
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Sponsored: No-code CRM automation is here
As technology continues to drive both innovation and operational efficiency, it’s vital that the best solutions not only improve workflow but also empower as many end users as possible. In this episode of the CUNA News Podcast, Andie Dovgan, chief growth officer at Creatio, describes how the...
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Opportunity Knock$
Jessica Sharon believes credit unions deserve a bigger stage. “We don’t toot our own horn enough,” says the assistant vice president of financial outreach at $677 million asset Pelican State Credit Union in Baton Rouge, La. Pelican State shares its good news on “Opportunity Knock$,” a PBS reality...
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Celebrating a legacy
The African American Credit Union Coalition (AACUC) will hold its 25th Anniversary Annual Conference July 16- July 20 at the Atlanta Evergreen Resort. The theme of the silver anniversary event is legacy, which reflects the unique path the organization and its partners have curated over the past...
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The state of phishing
As traditional phishing attacks become less effective due to organizations’ stronger internal controls, cybercriminals are turning to targeted business email compromise attacks. For these criminals, it’s all about securing credentials, according to John Moeller and Randy Romes, both cybersecurity...
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Making members’ dreams come true
New York University Federal Credit Union CEO Mira Ness takes a hands-on approach to service.
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The state of lending
What’s happening in credit union lending? What do CUNA’s economists forecast for the rest of 2023? How could economic uncertainty and a potential recession change the lending outlook? As we near the midway point of 2023, CUNA Chief Economist/Deputy Chief Advocacy Officer Mike Schenk shares what...
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Leading with Pride
Be kind, compassionate, and empathetic. It sounds simple enough, but Andy Reed says a societal effort to be good human beings would go a long way to improve life for minorities. Reed, president/CEO at $482 million asset Security First Credit Union in Edinburg, Texas, joins associate editor Brock...
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Challenges facing finance leaders
The economy and pressures on liquidity and noninterest income dominated discussions at the 2023 CUNA Finance Council Conference in Anaheim, Calif. This episode of the CUNA News Podcast features conversations from that event. It features: Christine Messer, chief finance officer (CFO) and senior…
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The future of virtual-first work
Before long, remote work won’t exist. It will simply be “work.” “Virtual-first work,” as remote work expert Laurel Ferrar calls it, will become so normalized that it won’t even require discussion. This episode of the CUNA News Podcast features Ferrar, who’s head of TeamOps at GitLab and has…
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A credit union born during World War II
The founders of National JACL Credit Union, members of the Japanese American Citizens League, felt compelled to help members of their community who were moved to internment camps in 1942 following the bombing of Pearl Harbor. Eighty years later, the $39 million asset credit union in Salt Lake…
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Conference Voices
The CUNA HR & Organizational Development Council Conference is a unique event. It offers an opportunity for human resource and organizational development professionals to gather in person and focus on topics specific to their roles in the credit union industry. In this series of interviews, we...
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Sponsored: The payment landscape
Venmo. PayPal. Zelle. Instant peer-to-peer payments have played a large role in the rapidly changing payment landscape. How can credit unions adapt to the current structure and benefit from modernized payment platforms? PCBB Senior Vice President of Operations Allen Sztukowski answered that...
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Focus on financial health
Consumers’ financial health declined in 2022 for the first time in the five years the Financial Health Network began tracking this measure—making credit unions’ efforts to improve members’ financial well-being especially important. This episode of the CUNA News Podcast explores how credit unions...
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Marketing innovations
We continue our conversations from the 2023 CUNA Marketing & Business Development Council Conference by examining the power of creativity, digital marketing, podcasting, and fintech partnerships with Meow Wolf co-founder Vince Kadlubek, Janelle Herrera, vice president of marketing and business...
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America's Credit Unions is a weekly podcast featuring credit union people and credit union ideas.
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