Sponsored: 'Engage every day'
from America's Credit Unions Hosted by CUNA News Podcast
There are countless ways to connect with consumers in 2023. There are also countless competitors seeking to make those connections. Co-op Solutions President/CEO Todd Clark joins the CUNA News Podcast to discuss how credit unions can navigate the fintech-heavy landscape by engaging members every day. Clark and CUNA Digital Media Design Specialist Yeekeng Yang also discuss the payments technology landscape, market research that came out of 2023 Co-op THINK, challenges credit unions face in the technology realm, and more.
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Chapters
- 0:43 Episode introduction
- 1:15 Intro to Todd Clark and Co-op Solutions
- 1:50 The latest on Co-op Solutions’ digital payments and financial technology
- 4:08 Market research results from 2023 Co-op THINK
- 5:25 Day-to-day member interactions
- 6:26 Engaging every day
- 7:20 Building financial relationships
- 7:58 Co-op Solutions’ product and technology roadmap
- 12:50 Challenges and opportunities ahead for credit unions
- 15:07 Build, buy, partner
- 17:08 The changing definition of trust
- 18:38 2024 Co-op THINK
- 19:45 The credit union landscape
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