[Spring Break Special] Should Professional Services Firms Have Vibe Managers? episode artwork

EPISODE · Mar 27, 2018 · 6 MIN

[Spring Break Special] Should Professional Services Firms Have Vibe Managers?

from Reinventing Professionals · host Ari Kaplan

I spoke with Michelle Desachy, the vibe manager for the Hard Rock Hotel in Riviera Maya, Mexico. We discussed her role at the facility, the importance of maintaining a unified culture, and the value of understanding client interests to constantly improve customer service.

Episode metadata supplied by the publisher feed · Published Mar 27, 2018

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[Spring Break Special] Should Professional Services Firms Have Vibe Managers?

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