Staffing, Outsourcing, and the Digital Workforce with Ray Lowe and HCTec

Staffing at health care providers, especially for IT, is being challenged on many fronts. Inflation is up while Medicaid has been significantly cut. New technologies such as AI call for new types of staffing with new skills, which are rare and in high demand. Scarce staff are being won away by competing institutions.This video covers key issues in finding staff, including the use of what Ray Lowe, Senior Vice President and CIO at AltaMed, calls the "digital workforce" of chatbots, etc. Lowe shares the stage with Bill Grana, CEO at IT services provider HCTec, which is used by AltaMed to help optimize staffing.Learn more about AltaMed: https://www.altamed.org/Learn more about HCTec: https://hctec.com/Healthcare IT Community: https://www.healthcareittoday.com/