Stephanie Evergreen, Speaker, Designer, Researcher

What this episode covers

A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a culture of world-class service. As a customer service expert, Teri works with companies who want to build loyal relationships with their customers and employees. Her passion is to help organizations create and manage outstanding customer experiences to build a strong brand and sustain a culture of service excellence. Learn more about your ad choices. Visit megaphone.fm/adchoices

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How long is this episode of Scaling Up Services?

This episode is 33 minutes long.

When was this Scaling Up Services episode published?

This episode was published on July 22, 2019.

What is this episode about?

A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a...

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