Stop the Bleeding: How Cancellations Quietly Destroy Profit with Carrie Webber

Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on the schedule. You’ll learn exactly what to say to patients to get them to show up, the front desk mistake that costs you appointments, and the unexpected reason patients don’t follow through..lTopics discussed:Three issues every practice is dealing with right nowWhy cancellations and no-shows have increasedThe first step to fixing a cancellation/no-show problemThe strategy most owners try (and why it doesn’t work)Seven value-building skills every role needsThe burnout problem hurting your patient experienceHow to audit your entire patient experience in one dayThe front desk mistake that loses patients before they bookPower words that ensure patients show upThe biggest obstacle to patients getting treatmentConnect with Carrie Webber:https://jmsn.comThis episode was produced by Podcast Boutique https://www.podcastboutique.comTitle Options:Stop Charging Cancellation Fees — Do This InsteadSay This and Watch Your No-Show Rate DropThe Words That Get Patients to Actually Show UpThe One Phrase Your Front Desk Needs to Stop SayingStop Saying This to Patients and Improve Your Cancellation RateCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.