Dental Practice Heroes

One strategy. An almost infinite ceiling. And most of your competitors aren't willing to do it.In this episode, founder of The Dental Marketer Michael Arias breaks down the no-cost strategy he calls ground marketing. You'll learn what it actually takes to get results, from the exact scripts to use with local businesses to how to identify the person on your team built to run it.Topics discussed:The REAL framework that makes ground marketing actually workWhat most people get wrong about ground marketingThe apartment complex playbookWhat to say when you walk into a new businessHow to work events and fill your signup sheetThe locations most owners overlookTraits the person in charge needs to haveThe mindset shift that helps you overcome rejectionConnect with Michael Arias:https://thedentalmarketer.org/Listen to The Dental Marketer podcast:https://thedentalmarketer.site/podcastThis episode was produced by Podcast Boutique https://www.podcastboutique.com Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.This episode will tell you what metrics actually matter and what they're telling you about your practice. Learn how to track KPIs without getting overwhelmed, use data to find trends, and solve problems in your practice.Topics discussed:KPIs to check every weekWhat each metric say about your practice4 scorecards for running your practiceHow to use KPIs to track team performanceLeading vs. lagging indicatorsThe dumbest data point in dentistryWhy a dashboard you check monthly is uselessThe treatment plan acceptance trapThis episode was produced by Podcast Boutique https://www.podcastboutique.com Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on the schedule. You’ll learn exactly what to say to patients to get them to show up, the front desk mistake that costs you appointments, and the unexpected reason patients don’t follow through..lTopics discussed:Three issues every practice is dealing with right nowWhy cancellations and no-shows have increasedThe first step to fixing a cancellation/no-show problemThe strategy most owners try (and why it doesn’t work)Seven value-building skills every role needsThe burnout problem hurting your patient experienceHow to audit your entire patient experience in one dayThe front desk mistake that loses patients before they bookPower words that ensure patients show upThe biggest obstacle to patients getting treatmentConnect with Carrie Webber:https://jmsn.comThis episode was produced by Podcast Boutique https://www.podcastboutique.comTitle Options:Stop Charging Cancellation Fees — Do This InsteadSay This and Watch Your No-Show Rate DropThe Words That Get Patients to Actually Show UpThe One Phrase Your Front Desk Needs to Stop SayingStop Saying This to Patients and Improve Your Cancellation Rate Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

There's one thing standing between you and a practice that runs without you: delegation. And you're probably doing it wrong — even if you have a leadership team in place.In this episode, the DPH coaches break down the mistakes most owners make when they delegate and how to actually start getting things off your plate without everything falling apart. You'll get real examples of what it looks like to delegate the tasks that stress you out, from payroll to hiring, and everything in between.Topics discussed:The difference between delegation and abdicationWho belongs on a leadership team (and the role most owners get wrong)The mental side of delegation most owners ignoreHow to figure out what to delegate firstThe follow-up habit that keeps everything on trackThis episode was produced by Podcast Boutique https://www.podcastboutique.com Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Your practice feels maxed out, but you’re not ready to build more operatories or move locations. So what’s the lever most owners ignore? Hours. We talk through why adding evenings or Saturdays sparks instant fear in dental teams, and how to lead that change without breaking trust, creating burnout, or wrecking your culture.We share the shift design that makes expanded hours feel fair: stop treating the day schedule as “normal,” rotate intentionally, and start small so the team can experience the upsides. We also dig into how to present the change so it lands as better patient access and more flexibility, not “work later and work more.” If you’ve ever worried that one resistant team member could derail the whole plan, we address that head-on with a practical leadership stance you can actually use.Then we zoom out to the business side of dental practice growth. If you want to hire an associate in a smaller office, the math matters: hygiene capacity, production hours, and new patient flow. We unpack why simply sliding over a chair can make you less profitable, and why split shifts and expanded hours often create the room you need without adding square footage. We even share real-world results from high-performing small-op offices that prove the model can work.If you found this helpful, subscribe for more practice owner strategies, share it with a dentist friend who’s stuck at capacity, and leave a review so more owners can find the show. What hours change would move the needle most for your practice right now? Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.