Streamlining Intakes, Building Rapport, Boosting Retention

How can physical therapists redefine mobile care to deliver unmatched patient experiences, overcome pricing objections, and create standout practices?Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Anthony (Tony Maritato) Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.In this episode, we cover:Learn why understanding emotional triggers, like a patient’s love for baseball or desire for independence, can deepen connections.Discover creative gestures, such as holiday cards or surprising patients with favorite snacks, that foster loyalty.How to streamline paperwork by focusing only on essential forms like treatment consent and HIPAA compliance.Practical tips for conducting smoother and more effective patient calls.Explore strategies for discussing pricing transparently while showcasing the value of premium, mobile services.Consider upfront payments and self-pay models for a seamless experience.Could mobile PT benefit from creative offerings, like mocktails or themed therapy sessions?Taking inspiration from hospitality and fitness industries to stand out.Automate routine tasks using EMRs to create time for personalized interactions.Build trust through thoughtful touches, like playing patients’ favorite music during sessions.Do you want to pick Dave’s brain? Ask him a question about practice valuations, offers, or potential partnerships? Click this link and book a call with him on Clarity: https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-salesConnect with Dave on:Email: [email protected] Instagram: @davekittleLinkedIn: https://www.linkedin.com/in/davekittle/ orCall (646)-781-8884LinkedIn: https://www.linkedin.com/in/davekittle/ orCall (646)-781-8884 Hosted on Acast. See acast.com/privacy for more information.