Strengthening Payer and Provider Collaboration in Health Care Revenue Cycle | Boyd Stewart and Dustin Cragun, KLAS Research episode artwork

EPISODE · Jun 10, 2025 · 31 MIN

Strengthening Payer and Provider Collaboration in Health Care Revenue Cycle | Boyd Stewart and Dustin Cragun, KLAS Research

from Revenue Cycle: Above the Bottom Line · host AdventHealth

In this episode, we sit down with two industry experts from KLAS Research to uncover the latest trends, insights and opportunities shaping health care. Boyd Stewart is the VP of Payer/Provider Collaboration and Dustin Cragun is the VP of Revenue Cycle Management and Operations Research.    From navigating regulatory changes to leveraging data and technology for operational success, our guests provide a deep dive into the state of the industry and where it’s headed. We explore critical topics like denial management, patient financial engagement and the transformative impact of artificial intelligence on improving payer-provider relationships.     LinkedIn @KLAS Research  X: @KLASresearch  Facebook: KLAS Research | Pleasant Grove UT     If you have comments, questions or just want to say hi, please contact us at [email protected].   Our host, Tim Reiner, is senior vice president of revenue management for AdventHealth. He leads systemwide efforts to create a more seamless, transparent and compassionate experience for every patient who interacts with our revenue cycle functions. With more than 20 years of experience, Tim is dedicated to reimagining how innovation, automation and human connection work together to support the financial aspects of whole-person care beyond the bedside.   Revenue Cycle: Above the Bottom Line — the podcast where we dive deep into the challenges, strategies and innovations shaping the future of health care revenue cycle management. Throughout each episode, we sit down with leaders and industry experts to offer thought-provoking conversations, actionable career advice and discussions about the latest trends you need to know. Be sure to subscribe and join us as we unpack the future of revenue cycle — one conversation at a time. 

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Strengthening Payer and Provider Collaboration in Health Care Revenue Cycle | Boyd Stewart and Dustin Cragun, KLAS Research

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