Stuart Sandlin, Hapag-Lloyd North America: Redefining Reliability in Global Shipping (Part 2 of 2)

In this episode of Kev Talks: Real World Global Logistics, hosts Kevin Parkerson and Kevin Higgins sit down with Stuart Sandlin, President of Hapag-Lloyd North America, to explore the innovative Gemini Cooperation with Maersk. Stuart explains how this partnership—while keeping both carriers independent competitors—aims to raise the standard for reliability in ocean shipping. He breaks down the hub-and-spoke model, network planning, and operational alignment that allow both companies to move more cargo efficiently while maintaining Hapag-Lloyd’s customer-first identity through cross-functional “customer clusters.”The conversation highlights why reliability, transparency, and operational tracking—not just capacity—are the true differentiators in today’s market. Stuart shares how customers have embraced the model, often paying a premium for predictable service, and why Gemini could mark the start of a new era in carrier cooperation. He also offers candid leadership insights on building strong networks, asking the right questions, and developing true leaders, closing with his passion for coaching teams and challenging the industry to aim higher.