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Supply Chain AI Needs Better Sensing, Not Smarter Models episode artwork

Aug 3, 2026 31 min

Supply Chain AI Needs Better Sensing, Not Smarter Models

from Resilient Supply Chain — How Leaders Keep Business Moving Hosted by Tom Raftery

Send me a message AI models are getting smarter at an astonishing pace. But if they can't reliably sense what's happening across your supply chain, they'll still make poor decisions. The real bottleneck may not be intelligence at all, it may be the quality of the physical data feeding it. I'm joined by Doron Hazan, who leads AI at Wiliot, to explore why the next step in AI for supply chain isn't another model or agent, but a stronger data foundation connecting products, pallets and warehouses to real-time decision-making. We discuss why incomplete physical data creates misleading dashboards, slows operational decisions and increases the risks of automating the wrong actions. We examine why AI in supply chain is fundamentally different from AI in the digital world, why many organisations are investing in AI before fixing the data beneath it, and what changes when individual items become continuous sources of operational data. We also explore where human judgement remains essential, how continuous sensing supports faster decisions at scale, and why better models alone won't solve supply-chain execution. Listen now to understand what is really limiting AI in supply chain, and why the organisations that invest first in their data foundation will be better placed to make faster, more reliable operational decisions. If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard. Support the show Podcast supporters I'd like to sincerely thank this podcast's generous Subscribers: Alicia Farag Kieran Ognev Gary Lynch And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis. 🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability? I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making. Download my Speaker Pack: https://tinyurl.com/spkrpck Finally If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a message using this link. If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

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Send me a message AI models are getting smarter at an astonishing pace. But if they can't reliably sense what's happening across your supply chain, they'll still make poor decisions. The real bottleneck may not be intelligence at all, it may be the quality of the physical data feeding it. I'm joined by Doron Hazan, who leads AI at Wiliot, to explore why the next step in AI for supply chain isn't another model or agent, but a stronger data foundation connecting products, pallets and warehouses...

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Supply Chain AI Needs Better Sensing, Not Smarter Models

0:00 31:54

Chapters

  1. 0:00 Agents Need Senses
  2. 0:42 Podcast Intro and Guest
  3. 2:00 What Wiliot Does
  4. 2:54 Why Physical World Matters
  5. 4:31 Urgency of Supply Chain AI
  6. 5:36 When Reality Disagrees
  7. 6:55 Robots Without Context
  8. 8:15 Items as Live Data
  9. 9:44 Defining Physical AI
  10. 10:52 Sensing Value vs Overkill
  11. 13:49 Fix Data Before AI
  12. 14:49 Deploying Beyond Pilots
  13. 16:49 Dashboards vs Dock Reality
  14. 17:51 Chaos and Visibility Gaps
  15. 20:17 Humans in the Loop
  16. 22:14 Next Three to Five Years
  17. 23:15 Autonomy Risks and Upside
  18. 24:51 What Continuous Data Enables
  19. 26:45 How to Get Started
  20. 28:20 Key Takeaways for Leaders
  21. 29:10 Leadership and Churchill
  22. 30:38 Wrap Up and Contact

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How long is this episode of Resilient Supply Chain — How Leaders Keep Business Moving?

This episode is 31 minutes long.

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This episode was published on August 3, 2026.

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