EPISODE · Aug 18, 2025 · 12 MIN
System quality structures
from Knowledge on the Go · host Vizient Performance Improvement Collaborative
Quality and clinical outcomes improve when healthcare systems are built on strong and cohesive quality structures. Dr. Matthew McCambridge, Chief Quality Officer at Lehigh Valley Health Network, joins host Amber Hanser to explore findings from a Vizient benchmarking survey that reveals the positive impact of system quality executives on clinical performance. He shares practical strategies for aligning governance and organizational priorities highlighting how leading through influence can strengthen both clinical excellence and financial stability. Speaker: Matthew McCambridge, MD, Senior Vice President and Chief Quality Patient Safety and Acute Care Continuum Officer LVHN Host: Amber Hanser, MHA, CPHQ Senior Director, Programs Performance Improvement Programs Vizient Show Notes: [1:20] – Defining the Chief Quality Officer role and how a hub and spoke model supports large health systems [3:02] – Ways to assess if a system’s structure can sustain strong clinical performance [4:13] – Ensuring integration success and the role of quality subcommittees in governance [5:41] – Departments and functions that report under quality [8:10] – How quality executives collaborate with peers across the industry [11:04] – Leading with data rather than drama to drive improvement Links | Resources: Contacting Knowledge on the Go: [email protected] Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed
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System quality structures
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