EPISODE · Dec 27, 2023 · 53 MIN
Systems Shakedown 005. Unlock More 5-Star Reviews Through Proactive Hospitality (Success Unlocked Season 1)
from Thanks For Visiting
Welcome back to Success Unlocked, where our hosting business master membership coaches discuss operations, social media, unique builds, co-hosting strategies, and much more. This week’s episode is Systems Shakedown, hosted by Wendy Doris.Wendy is joined by co-hosting champions, Colleen Prochaska and Amy Corbett, of Stay Awhile Hosting Co. and All Belong Co., respectively. Both women bring a wealth of knowledge and hospitality experience to this roundtable-style conversation on best practices, mistakes to avoid, and of course, systems to implement as you smooth it all out.(00:02:13) (Re)Introducing Colleen & Amy(00:03:46) Easy Tips to Boost Guest Satisfaction(00:15:29) The Power of a Phone Call (00:27:14) Knowing When to Make a Change(00:32:14) Prioritize the Check-In Experience (00:38:48) Converting 4-Star Reviews to 5-Star ReviewsResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comWebsites: mostess.host, stayawhilehostingco.com, allbelong.coInstagram: @mostess.host, @stayawhilehostingco, @allbelong.coThanks for Visiting is produced by Crate Media.Mentioned in this episode:Quiz | Take our quiz to reveal your hosting personality style!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!
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Systems Shakedown 005. Unlock More 5-Star Reviews Through Proactive Hospitality (Success Unlocked Season 1)
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