Systems Shakedown 005. Unlock More 5-Star Reviews Through Proactive Hospitality (Success Unlocked Season 1)

Welcome back to Success Unlocked, where our hosting business master membership coaches discuss operations, social media, unique builds, co-hosting strategies, and much more. This week’s episode is Systems Shakedown, hosted by Wendy Doris.Wendy is joined by co-hosting champions, Colleen Prochaska and Amy Corbett, of Stay Awhile Hosting Co. and All Belong Co., respectively. Both women bring a wealth of knowledge and hospitality experience to this roundtable-style conversation on best practices, mistakes to avoid, and of course, systems to implement as you smooth it all out.(00:02:13) (Re)Introducing Colleen & Amy(00:03:46) Easy Tips to Boost Guest Satisfaction(00:15:29) The Power of a Phone Call  (00:27:14) Knowing When to Make a Change(00:32:14) Prioritize the Check-In Experience (00:38:48) Converting 4-Star Reviews to 5-Star ReviewsResources:Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!Airbnb Essentials Checklist: hostchecklist.comWebsites: mostess.host, stayawhilehostingco.com, allbelong.coInstagram: @mostess.host, @stayawhilehostingco, @allbelong.coThanks for Visiting is produced by Crate Media.Mentioned in this episode:Join us for our live Get More Bookings Bootcamp.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!