EPISODE · Aug 22, 2019 · 39 MIN
TalkingHeadz with Eric Yuan of Zoom
from Leapfrog CX Strategies · host Dave Michels
Dave and Evan chat with Eric Yuan the founder and CEO of Zoom. In this conversation we learn that Eric credits something different than his product to Zoom's success and why it's so sweet that Walmart is a customer. Other topics include Eric's views on social media, freemium software, business travel, and contact centers. Eric is a Chinese Internet Entrepreneur and was a founding engineer at Webex. He departed Webex about four years after its acquisition by Cisco in 2011 to start Zoom. Zoom had its IPO last may, a highly successful event that Eric considers just a milestone in his and his company's journey. Yuan graduated from Shandong University of Science and Technology with a degree in Applied Math. He earned a Master's degree in engineering from China University of Mining and Technology.
What this episode covers
Dave and Evan chat with Eric Yuan the founder and CEO of Zoom. In this conversation we learn that Eric credits something different than his product to Zoom's success and why it's so sweet that Walmart is a customer. Other topics include Eric's views on social media, freemium software, business travel, and contact centers. Eric is a Chinese Internet Entrepreneur and was a founding engineer at Webex. He departed Webex about four years after its acquisition by Cisco in 2011 to start...
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TalkingHeadz with Eric Yuan of Zoom
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